Modernizing case management at scale

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HHS agencies face mounting pressure to process a growing number of benefits applications and case documents while maintaining HIPAA compliance, and in some cases with fewer staff. Discover how Box’s AI-powered platform modernizes case management — automating document intake, extracting structured data, and integrating with existing systems — so caseworkers can reduce backlogs, protect PHI/PII, and deliver better applicant outcomes at scale.

Speakers

Shelbey Cornell

Sr. Solutions Engineer, Box